Terms of Use

1. About Ibile Plus Alagbo Ltd.

These Terms of Use govern your use of the Ibile Plus Alagbo Ltd. website and related online services.

2. Official Business Information

3. Eligibility and Account Use

You are responsible for providing accurate information when creating an account and for keeping your account credentials secure.

You must not use the website for unlawful activities, fraud, abuse, unauthorised access or activities that interfere with the operation of the website.

4. Product Information

We make reasonable efforts to provide accurate product names, descriptions, prices, availability and images. However, product information may occasionally change or contain errors.

5. Herbal Products and Health Information

Customers should seek advice from an appropriately qualified healthcare professional where appropriate, particularly in relation to existing medical conditions, prescribed medicines, pregnancy, breastfeeding, children or other situations requiring professional medical attention.

6. Orders

Placing an order constitutes a request to purchase the selected products. An order may be subject to availability, payment confirmation and other applicable requirements.

7. Prices

Product prices are displayed in Nigerian Naira unless otherwise stated. Prices may change without prior notice, but changes will not ordinarily affect an order that has already been properly confirmed, subject to applicable law.

8. Payments

Online payments may be processed through Paystack. Payment processing may also be subject to Paystack's applicable terms and policies.

9. Delivery

Delivery arrangements, charges and estimated delivery periods may depend on the customer's selected delivery location and the applicable delivery zone.

Delivery estimates are not necessarily guarantees of an exact delivery date.

10. Product Availability and Inventory

Products may become unavailable because of stock levels or other operational circumstances. Where an ordered product cannot reasonably be supplied, we may contact the customer regarding the available options.

11. Returns, Refunds and Cancellations

Returns, refunds and cancellations are handled in accordance with applicable law and the specific circumstances of the order.

Customers should contact Ibile Plus Alagbo Ltd. promptly when an issue arises with an order.

12. Customer Responsibilities

Customers are responsible for:

• Providing accurate account information.
• Providing correct delivery information.
• Using products responsibly and as appropriate.
• Keeping account credentials confidential.
• Using the website lawfully.

13. Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, designs and other materials belongs to or is used by Ibile Plus Alagbo Ltd. and may not be reproduced or commercially exploited without appropriate permission.

14. User-Submitted Information

Where you submit information through the website, you are responsible for ensuring that the information is accurate and that you have the right to provide it.

15. Website Availability

We aim to keep the website available and functional, but we do not guarantee uninterrupted access at all times. Maintenance, technical problems, security incidents or circumstances outside our control may temporarily affect availability.

16. Third-Party Services

The website may depend on third-party services such as payment processors, hosting providers and other technology services. Those services may have their own terms and privacy policies.

17. Limitation of Liability

To the extent permitted by applicable law, Ibile Plus Alagbo Ltd. will not be responsible for losses caused by circumstances outside its reasonable control.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited.

18. Indemnity

Where permitted by law, users may be responsible for losses or claims arising from their unlawful use of the website, violation of these Terms, or misuse of another person's rights.

19. Privacy

Our collection and use of personal information is described in our Privacy Policy .

20. Suspension or Termination of Accounts

We may suspend or terminate an account where reasonably necessary to protect the website, customers or business, including in cases involving fraud, abuse, unlawful conduct or serious violation of these Terms.

21. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be published on this page with a revised effective or update date where appropriate.

22. Governing Law

These Terms are intended to operate in accordance with the applicable laws of the Federal Republic of Nigeria.

23. Consumer Rights

Nothing in these Terms is intended to remove or reduce rights that customers may have under applicable Nigerian consumer-protection laws.

24. Customer Complaints

Customers who have an issue with a product, order, delivery, payment or service should contact us so that the matter can be reviewed and addressed.

25. Contact Information